How to send your Zippo product for repair (and tips for its safe travel)

How to send your Zippo product for free repair (and tips for its safe travel)

  • Package products securely in an oversized box or padded envelope (large packages are less likely to be lost or mislaid).
  • Include your name, address and phone number on a note inside the package, as well as the complete return address outside of the package.
  • Give your email address – you’ll get a notification that your Zippo product has been well received
  • Correspond in English.
  • Do not attach anything directly to the product, including:
    * Address labels or tape.
    * Rubber bands.
    * Safety or straight pins in the package.

All of these can cause damage to the finish of your Zippo product.